A content management program in healthcare needs to be fully secure, protecting data at rest and in transit, with varying security levels for content being held and managed by the platform.
Ideally, data should be standardized so that multiple platforms are not required, and users should be trained on a single content management platform, regardless of which department they work in.
The cloud-based Box Intelligent Content Management platform was created to meet the needs of even the most rigorously regulated and protected environments. I recently tested Box in a lab environment, and right from the start, I saw the platform’s value for streamlining, automating and enabling collaboration on a variety of content creation projects.
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Advanced Functions for Healthcare Workflows
At its heart, Box is a cloud-based file-sharing platform that enables organizations to store, access and collaborate on just about any kind of document or file type, regardless of a user’s physical location. It supports many functions, such as secure file storage, real-time collaboration (with full integration to most other collaboration programs a health system might use), productivity tools, workflow automation and even agentic artificial intelligence.
None of those functions are difficult for administrators or users to learn. Administrators can learn the most advanced features with a few days of training. Users probably need just a single session to learn how to work within their part of the platform.
Almost all content-related tasks an user might perform for their daily work can be accomplished within the Box interface. This includes managing content, hosting collaborative meetings, adding electronic signatures to documents, and web publishing. Box also fully integrates with over 1,500 platforms, which means content made outside Box can be accessed, protected and edited within the platform.
A Zero-Trust Solution for Healthcare
Security is paramount in healthcare, and Box provides that with a zero-trust environment that ensures users are given access only to what they need for their work, and only for the time they need it. All data is encrypted and secured, both in storage and during collaboration sessions. For the most part, this security is hidden from regular users. I never felt that the security features were hindering me from using the platform, and it should fit in easily with other security frameworks.
For my testing, I simulated three small workgroups set up in different locations. I was pleasantly surprised to see how easily Box was able to tie all those groups together. For example, even though one group used Microsoft Office 365 and another standardized on Google Workspace, they were easily able to read, edit and share content with one another natively using Box. All changes made by the groups could be saved, shared and synced using Box.
I was able to set up workflows that automatically sent content from one group to another for collaboration or approval. Box’s fully functional e-signature module made for a streamlined approval process that should speed up content delivery at organizations where everything requires permissions before deployment.
Regardless of how complex a provider’s IT environment or workflows are, Box can enable seamless collaboration and workforce automation. It can streamline the often-laborious content creation process, save time and money, and deploy content more quickly than ever.
SPECIFICATIONS
SOFTWARE TYPE: Cloud-based content management platform
DEPLOYMENT: Through Software as a Service or an appliance
FEATURES: Collaboration, file-sharing, storage, automation, e-signatures, metadata management
INTEGRATED SERVICES: 1,500 integrations, including ServiceNow, Salesforce, Google Cloud, Microsoft Azure and AWS
LICENSE: 50 users, annual recurring or perpetual
